Grrr... Why is something so intrisically simple so difficult?
I have switched to using my Oyster card for my general rail travel to stop having to carry around paper tickets, which consequently get jammed. Today I decided to renew and went online - oops forgot my password and locked out my account. No problem I thought, I will go to the Cannon Street Underground and get it renewed there. There were about half a dozen people queuing at the machine, so it wasn't too bad.
Unfortunately, they decided to turn off the only Oyster top-up machine at the station, just as I was about to get there. I wandered over to the office where I expected someone to be serving, no joy. Obviously, 5:30pm is tea-break time for both TFL staff and machines (hopefully, the actual trains don't cotton on to this, or we will be screwed).
I wandered back up to the Cannon Street BR station and looked in the ticket office. There was another queue, but they had Oyster leaflets and posters scattered around. Thinking I had a chance of renewing, I joined the end of the queue. No flaming chance, they "don't do them anymore".
There is no reason for any BR station sitting within Zones 1 to 5 to not have facilities to top up Oyster cards. Ken Livingstone should bloody stay in Cuba, rather than try to replicate their infrastructure over here.
On more positive news, over 3 million people turned off the latest Celebrity Big Brother. Hopefully, there is a glimmer of light ahead.